Clara — Lasya AI Tech Pvt Ltd · Last updated: 1 June 2026
Contact Clara
Whether you have a question, a concern, a compliment, or a feature idea — we want to hear from you. Clara is built for real women with real experiences, and your feedback shapes every release.
In-App Support
The fastest way to reach us is directly inside Clara:
- Go to Settings > Help and feedback > Send us a message
- Your message will include your app version and device type automatically
- You can attach screenshots if relevant
Email Contacts
Choose the right inbox for a faster response:
| General Support | support@claraapp.com Account issues, technical problems, subscription billing, feature questions. Response time: Within 24 hours on business days (Mon–Fri, 9 AM–6 PM IST) |
|---|---|
| Privacy & data requests | privacy@claraapp.com Data export, account deletion, GDPR / DPDP rights requests, and privacy concerns. Response time: Within 30 days as required by law (usually faster) |
| Legal & compliance | legal@claraapp.com Terms of service questions, legal notices, intellectual property, press enquiries requiring legal review. |
| Partnerships & business | hello@claraapp.com Healthcare partnerships, clinician collaborations, employer wellness programmes, press, media, and investor enquiries. |
What to Include in Your Message
- The email address associated with your Clara account
- Your device type and operating system (e.g., iPhone 15, iOS 17.4)
- Your app version (visible in Settings > About Clara)
- A clear description of your issue or request
- Screenshots if the issue is visual
Registered Office
Lasya AI Tech Private Limited
Hyderabad, Telangana, India
Response Time Commitments
- General support: Within 24 hours on business days
- Privacy/data requests: Within 30 days (usually faster)
- Emergency account concerns: Same business day — mark email subject as URGENT
- Partnership enquiries: Within 5 business days
We Can't Help With…
We want to be upfront about what falls outside our scope:
- Medical advice or interpretation of symptoms — please speak with your doctor
- Prescription or treatment recommendations
- Therapy or counselling — Clara is not a substitute for professional mental health support
- Urgent mental health crises — please call a crisis helpline or emergency services in your country
UK: Samaritans 116 123 · India: iCall 9152987821 · Australia: Lifeline 13 11 14 · US: 988 Suicide & Crisis Lifeline
Clinician and Research Enquiries
Are you a GP, gynaecologist, menopause specialist, or researcher interested in Clara? Contact us at hello@claraapp.com with the subject line: Clinician Partnership.